
You Didn’t Lose the Deal. You Lost the Commitment.
Last week I introduced the Notice, Decide, Commit framework. The gap between Decide and Commit is where deals die. This week I want to talk

Last week I introduced the Notice, Decide, Commit framework. The gap between Decide and Commit is where deals die. This week I want to talk

You can listen to the full audio version of this blog we call — Buyer Insight. For more than a century, marketers have lived by AIDA:

You can listen to the full audio version of this blog we call — Buyer Insight. I recently listened to a Radiolab episode called “What Is

You can listen to the full audio version of this blog we call — Buyer Insight. When a deal goes quiet and nobody knows why, the

You can listen to the full audio version of this blog we call — Buyer Insight. Something strange happens in buying decisions that almost nobody talks

I’ve been teaching the Will I / Which One framework for over a decade. It shows up in my books, my podcast, my training. Thousands

You can listen to the full audio version of this blog we call — Buyer Insight. Good companies study their losses. Win–loss reviews, pipeline analysis, postmortems

You can listen to the full audio version of this blog we call — Buyer Insight. Every pricing conversation eventually lands in the same place. Charge

You can listen to the full audio version of this blog we call — Buyer Insight. Most companies assume that adding more features makes their product

There’s a common argument floating around about AI agents: Agents will replace workers.Few workers mean fewer seats.Fewer seats breaks per-seat pricing. It sounds logical, and