You Have the Curse of Knowledge
I first learned about the curse of knowledge in Dan and Chip Heath’s book, Made to Stick. The concept describes a situation in which you
I first learned about the curse of knowledge in Dan and Chip Heath’s book, Made to Stick. The concept describes a situation in which you
Last year, a reader sent me an article from NPR titled “Inside the rise of ‘stealerships’ and the shady economics of car buying.” Just from
A follower forwarded this Starlink announcement: “The Starlink monthly service for residential customers is changing as follows: $10 increase in areas with limited capacity. New
Paramount+ just sent out an email announcing a price decrease. Here is the text: Your Plan Price Has Changed Dear Customer, Great news! As of
You have probably heard that AMC is going to start charging for seat location at the movie theater. This deserves a big, “It’s about time!”
First, let me say, “I don’t know.” What you are about to read is speculation. But, even if my interpretation is incorrect, it’s still a
As 2022 comes to a close and we begin 2023, a common question I get is, “What pricing trends will we see in the new
As a Nespresso customer, I recently received this email announcing a price increase. Dear Valued Nespresso Customer, We want to inform you that beginning
My clients rarely try to negotiate with me, but every once in a while they do. Here is a potential client who did. We had
You may know that I am NOT a fan of price elasticity for companies. We just experienced Black Friday, which provides a wonderful example of