Pricing AI Is Hard Part 1: SaaS Could Afford to Be Wrong. AI Can’t. September 14, 2026 SaaS companies could afford to be wrong about value. With near-zero marginal costs, even a badly chosen pricing metric left the business profitable. You left Read More
Credits Are Both Billing and Currency and That’s the Problem February 16, 2026 You can listen to the full audio version of this blog we call — Buyer Insight. I keep disagreeing with my friend Steven Forth about credits. Read More
Free AI Is a Strategy, Not a Pricing Model January 26, 2026 You can listen to the full audio version of this blog we call — Buyer Insight. Right now, a surprising number of companies are offering AI Read More