Scary Margin Math November 2, 2026 Going from 95% contribution margin to 75% sounds like a minor adjustment. It is not. Work through the math, and you will see why chasing Read More
Price AI Like an Insurance Company October 26, 2026 CFOs hate losing money on a customer. When the usage report shows an account costing more in compute than it pays, the reaction comes fast: Read More
Your Best Customers Are Costing You Money October 19, 2026 In hardware, your biggest customer is your best customer. A fleet manager who buys 200 trucks generates 200 times the margin of someone who buys Read More
Pricing AI Is Hard, Part 2: The Value Problem September 21, 2026 Part 1 covered the cost problem. AI products have real marginal costs, but most companies price them with pure SaaS instincts built for a world Read More
The Case for Token-Based Pricing June 15, 2026 You can listen to the full audio version of this blog we call — Buyer Insight. I’ve spent decades arguing against cost-plus pricing, and token-based pricing Read More
Free AI Is a Strategy, Not a Pricing Model January 26, 2026 You can listen to the full audio version of this blog we call — Buyer Insight. Right now, a surprising number of companies are offering AI Read More